PRIVACY POLICY

Last Updated on January 01, 2025

DIGIPEP OPC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, including our website, mobile apps, POS terminals, and APIs.

Information We Collect
  • Personal Information: Full name, address, phone number, email address, government-issued IDs, etc.
  • Payment Information: Card numbers, account details, transaction histories.
  • Device & Usage Data: IP address, browser type, device ID, usage logs, location data.
How We Use Your Information
  • To facilitate and process payments
  • To verify identity and perform KYC checks
  • To improve user experience and our services
  • To comply with legal obligations (e.g., BSP Circular 1198)
  • For fraud detection, security, and regulatory reporting (e.g., COA, Bureau of Treasury)
Sharing of Information

We may share your information with:

  • Government agencies as required by law
  • Partner financial institutions and payment processors
  • Service providers under strict confidentiality agreements
  • Law enforcement or regulatory bodies upon request
Data Retention

We retain your data for as long as necessary to fulfill the purposes stated in this policy or as required by law.

Security Measures

We use encryption, firewalls, access controls, and other measures to protect your information.

Your Rights

You may request access, correction, or deletion of your data unless it conflicts with regulatory requirements.

Changes to This Policy

We may update this policy periodically. Updates will be posted on our website with an updated effective date.

Contact Information

For any questions or legal concerns, contact:

DIGIPEP OPC